The People Factor Cultivating Connection and Fairness in Hybrid Work
One of the biggest concerns in
is maintaining a strong company culture and ensuring equitable treatment for all employees, regardless of their primary work location. Building a hybrid model that lasts hinges on successfully navigating these “people” challenges.
Proximity bias is a real threat in hybrid environments, where in office employees may unintentionally receive more face time, opportunities, and recognition than their remote counterparts. To combat this, leaders must be highly intentional about how they manage and engage their teams. Implement structured check ins with all team members, ensuring regular one on one time. Use performance metrics based on results and contributions, rather than just visibility in the office. Training for managers on leading distributed teams and recognizing unconscious biases is crucial. Our article on combating proximity bias offers more in depth strategies.
Maintaining a connected company culture requires creative solutions. Foster a sense of belonging by organizing inclusive team building activities that work for both in office and remote participants. Leverage technology for informal interactions, like virtual coffee breaks or social channels. Encourage deliberate “water cooler” moments online. Actively solicit feedback on how employees are feeling connected and address any signs of isolation. Building a strong company culture in a hybrid setting requires consistent effort and innovation.
Fairness extends to opportunities for growth and development. Ensure that training, mentorship programs, and opportunities for advancement are equally accessible to all employees, regardless of their location. Clearly communicate career paths and the criteria for progression. A transparent and equitable approach builds trust and reinforces that everyone is a valued member of the team.
Ultimately, a sustainable hybrid model prioritizes the employee experience. By focusing on fostering connection, ensuring fairness, and equipping managers with the skills they need, companies can build a hybrid workplace where everyone feels supported, valued, and empowered to do their best work.